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FAQ

FAQ

When I buy a cartridge you plant a tree?
Yes, for every cartridge purchased we donate $1 which will plant one tree to help save our planet.

Are your cartridges original or remanufactured?
We sell both compatible and remanufactured cartridges on our website. All remanufactured cartridges are clearly labeled as such, so you will always know what you are ordering.

What does "remanufactured" mean?
A remanufactured cartridge is a used cartridge, which has been professionally refilled with ink so that it can be used again. Remanufactured and compatible cartridges are a low-cost alternative to originals, and a great way to save money.

Are your cartridges as good as the originals?
We guarantee you wont be able to tell the difference.All cartridges are guranteed for one year

Will your cartridges void my printer's warranty?

Our cartridges absolutely will not void your printers warranty. A US federal law, the Magnusson-Moss Warranty Act, protects your right to use any of the cartridges we sell without their voiding your printer's warranty. Furthermore, inkfarm.com guarantees that our cartridges will not void your warranty. This is not an Planet Green Toner specific warranty, but one that governs all warrantied merchandise and goods sold in the USA.

Does Planetgreentoner.com carry refill kits?
Yes! Refill kits are a very economical and environmental way to help save our planet and save you money.

Can I send you my empty cartridges?
At this point, we do not have any program to buy back, take back, or refill your empty cartridges.

What do you charge for shipping?
We charge a flat $5.99 per order for ground shipping or Free Shipping on all orders over $99

How quickly do you ship? 
All orders are shipped within 24 business hours
.
How long will it take for me to receive my order?
Our customers receive 97% of orders in 2-5 days. However, certain unusual items may take longer, up to 8 days.